Reviews and Testimonials

Worthen Insurance Group helped me save significant money on home and auto insurance, while still getting better insurance. Super easy to switch over. Very professional and was able to get answers quickly.

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What a pleasure to work with Zach at Worthen. I received a marketing mailer last year and kept handy because I liked the generational family-owned history and now owned by women. I got my business property insurance renewal and decided to get a quote. Great policy from The Hartford saved me $2,000 a year. Give them a call.

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I have dealt with a lot of insurance companies in the past but Worthen insurance is definitely one of the best. Sean made everything very easy and simple. I definitely shopped around and they had the best price and coverage. Definitely would recommend them!

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Found workers comp insurance quickly and at a good rate. Were communicative and professional.

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Zach was super helpful and patient answering my questions. I ended up going with him solely because I wanted a good insurance agent moving forward. Definitely recommend.

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My agent Zach was incredibly helpful. Fast and concise with sending information. Got me answers I needed, walked me through steps, did the heavy lifting. Couldn’t be happier!

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Great experience, Sean really helped me out with my home and windstorm policies. Will be a customer for years.

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I was having very poor communications with my previous insurance agent so a friend recommended Worthen. They were very responsive and provided a great rate. I couldn’t be happier.

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I’ve been a client for about a decade and I can’t recommend Worthen enough! The service has always been fantastic – especially in regards to my working with Drelle who has always been super easy to communicate with – professional, knowledgeable and most importantly – THOROUGH – which as we know in today’s day and age can be lacking.

If you don’t mind calling a 800 number and never talking to the same person twice and feeling like no one is invested in your business with them, then sure, do all your insurance online with some faceless company who could care less.

But if you value good ol’ fashioned customer service where you feel like people care about your insurance too, then give Worthen a call.

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We would highly recommend the Worthen Insurance Group for commercial insurance. Raymond was awesome to work with. He asked for all the information needed, got us quotes and found us the best policy in record time. If you want someone you can trust to take good care of your commercial insurance needs, this is the insurance group for you.

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Sean was very professional and responded to my requests quickly. Significant savings over my last policy. Highly recommend.

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Working with Raymond Walters at Worthen Insurance has been an excellent experience. His professionalism and clear communication have made the entire process of obtaining insurance smooth and stress-free. Raymond is always quick to respond, whether it’s providing quotes or answering questions, and he consistently goes above and beyond to ensure our needs are met. Having someone so reliable and efficient on our side has been a huge help, and I would highly recommend Raymond to anyone looking for dependable insurance support.

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Worked diligently to cover all the activities needed to transfer my insurance to a new provider as well save me money on TWIA insurance. Look forward to a long relationship.

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We came back to to Worthen insurance because they beat the prices quoted for the renewals from our current agent. Sean worked tirelessly to answer my questions and find the policies for our needs. He always returned my phone calls.

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Sean was great and worked hard to compare my existing coverage with what was available. He found significant savings despite me trying to do it on my own. He made the transition easy and I really appreciate it. Thank you, Worthen Insurance Group!

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Worthen insurance group has been a pleasure to work with and is saving us money since canceling our lumped policies with our previous insurance company, Zach Holland is amazing!

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I had a great experience with Worthen Insurance Group. Zach was very helpful and understanding throughout the process. Unlike other businesses I really felt like they cared about getting me in the right plan, explaining my options, an listening to me.

When they say they’ll call you back, they are true to their word. I can’t tell you how many times I was told from other insurance companies that they would get back with me only to ghost me. Not them.

I highly recommend them to anybody looking for insurance!

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Please give an opportunity to Sean buckles of Worthen insurance group for your insurance needs, if you would like to have 1) compatible quotes for comprehensive insurance 2) personal and professional prompt experience 3) NO pressure sale- Tactics 4) one page review of insurance limits and quotes.
He was very helpful in getting me wind and hail and flood insurance.

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During a recent “shopping insurance” effort the response from Worthen Insurance exceeded my expectations. That isn’t usually the case in contacting other local Pearland/Friendswood area insurance brokers. The Worthen representative provided a clear and easy to understand comparison document of my current auto/home/flood/umbrella insurance policies with two other companies they proposed. My home insurance doesn’t renew until August 2025 so a little early in exploring options but was pleasantly surprised at their thorough response. I’ll revisit with them in July 2025 to check on alternate insurance carrier options at that point. However, I did take this opportunity to switch to their proposed flood insurance carrier and reduced my premium (as my flood insurance renewed at the end of February 2025). I’ll emphasize the documentation they provided for my consideration of switching insurance companies was hugely beneficial.

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We have had a very good relationship with Worthen Insurance for our personal and commercial insurance, having been a satisfied customer for many years. Drelle Jenkins has always been very helpful and very responsive to our needs.

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We recently changed our insurance broker to Worthen Insurance in Friendswood, TX. For years we had a trusted advisor, but he retired and sold his business. The service was never the same for the last 4 years. In researching agencies, we found Worthen and everything about their business model was very similar to what we had for years with our previous agency. Sean Buckels contacted us after receiving our inquiry for new coverage. The entire process of doing business with Worthen has been satisfactory. We look forward to having a long term relationship and having a customer focused team provide us with the level of service we expect.

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Worthen Insurance Group is a great place for all your life needs. We visited for the investment side and found Mrs. Johnson very professional and very informative about our decisions for investing. Her staff was also very professional and polite. I highly recommend Worthen Insurance Group for your investment group.
Update: Last year we switched all our home and auto insurance coverages to Worthen. Just recently it was time for renewals and words cannot describe the professionalism that Sean provided when we initially called about the renewal. He directed us to Drelle who provided us with excellent service to get our renewals done. (We had a bit of a difficulty doing it online so she helped us there in the office.) Drelle is also very courteous and polite and I can tell she is very enthusiastic about her job.

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Sean Buckels was responsive and professional while helping me find a homeowner insurance plan. He followed through on all the details and answered all my concerns. I am extremely pleased with the quality of this neighborhood agency.

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I said this last year and I say it again. “I have had my cars and home insurance with this agency since it was formed, and I am very satisfied with the service. A trip to the office to adjust any need for coverage has always been a very pleasant experience. Great Insurance Agency!”

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Formerly my Farmers Agent and Now will be my independent Agent. They have been the best giving the best for their customers. I actually had them working on behalf of us after Harvey. They have a great team ready to work for you.

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My new agent, Sean Buckels, made transitioning to a better insurance policy for my family and I a much easier process than I thought was possible! He answered every question, put up with my crazy personality, and if he didn’t know something he, he wasn’t afraid to tell me, and then went and got that information in a very timely manner.

Highly recommend this firm, they get things done. I’d give more than 5 stars if I could!

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We purchased home, auto, flood and windstorm through the worthen group. Everyone was very professional and helpful through the whole process. I highly recommend you contacting them for your insurance needs.

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Have been with Worthen for several years . They are quick to respond, stay in touch with you, remind you in time when renewal is due and obtain competitive price quotes . It has been a pleasure working with them !!

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I appreciate Kyrie working with me recently to give me quotes on home insurance so I can prepare better to escrow the mortgage on my home.
Professional, friendly and very helpful.

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Sean recently provided me with exceptional customer service with a tricky policy renewal that I brought over from a different agency. He went above and beyond (including working after hours) in order to help us find the right policy at the right levels. Frequent, proactive communication throughout the process. This agency in general provides strong service and care for their customers.

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From the moment we called Worthen Insurance Group, we felt confident Sean was going to find us a good deal for our home and auto insurance needs. Sean was very honest and very helpful in helping us with the transition process as well from our previous provider. I highly recommend Worthen Insurance Group to anyone needing their services.

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Kyrie did great setting us up with the policy that was best for us! She did the shopping around to get the best rates !

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I spoke with a representative, Sean who made the process easy, and I received details and a quote, along with information from other companies for comparison, without getting many calls from multiple places. One place for various insurance needs and it is a family owned business. Highly recommend!

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I had been working with another company for many years. My insurance was jumping through the roof. Worthen saved me $5,000 dollars for 2024 Food/Windstorm/Dwelling Insurance. I am more than pleased with their team!

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Angela and the team are always available, friendly and responsive. Quick to help and answer questions. Thanks

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Excellent customer service from all of the Worthen staff. Whether it’s an urgent issue, getting a quote on coverage or setting up a new policy, their response is prompt and professional.

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Timely response to my questions and does a thorough review of my policies. Not to mention that my agent is customer friendly and knowledgeable.

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They were a huge help in navigating this year’s insurance renewals. Worthen, as a broker, shopped around my home, auto, wind, umbrella, and flood – and was able to put together a package deal that ended up saving us $2000 in 2023 vs. renewing with current carriers of each policy. I cannot recommend Worthen, enough!

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I really enjoy the care and attention to detail that this group has to offer consistently. Thank you!

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My home owners and windstorm insurance premiums skyrocketed in July. I requested assistance from several insurance agents and agencies including USAA. Worthen came through, producing the best (by far) policies and rates, and I was able to save several thousand dollars in premium payments while securing new coverage. I highly recommend them.

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Great company! Family run, competitive rates, excellent service! Took care of all my insurance needs, Wind, Home and Auto. Easy to deal with, professional, responsive. Highly recommend!

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Insurance is always so confusing and feels like a headache to think about, but they truly made me feel safer by educating me to make sure I was adequately covered! They were extremely helpful and thorough with explaining coverages and I will definitely recommend EB Worthen to others!

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Caroline is always very responsive and professional. She works hard to get us the best coverage at the most reasonable price.

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We have been with this agency for 3 years now. They service our home and auto insurance. Rates are competitive, our questions are answered promptly and they are very professional and friendly. Would definitely recommend to friends and family.

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We have had our insurance policies with this agent for a while, and we are very happy with them. We needed to make some adjustments to one of our policies, and they went to work. They provided us with all the available options and in constant communication with us to help us making the right decision. A big thank to Ms. Turco and this agency.

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Great team to work with for all of your insurance needs. Personal attention and quick response time. I was previously with one of the large national insurance companies where I received ZERO customer service. Dealing with the team at E.B. Worthen was a refreshing experience! Highly recommend

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We were very pleased with Caroline’s professionalism and responsiveness. She worked hard to get us the best deal and the best rate. I would recommend her to anyone who inquires.

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Kaylee has been very helpful and patient with me as I asked several questions which she answered very well. I like dealing with this agency.

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Chelsea was tremendous to deal with for our flood insurance. She was thorough and very professional. We look forward to get quotes from Chelsea for our insuring needs in the future.

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Very good experience. Answered all my questions. They really do a great job trying to earn your business . Would recommend them !!!

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Caroline is a wealth of knowledge in the insurance field. She really takes the time to walk you through all the coverage options as well as giving her recommendations to make sure you don’t end up with a financial disaster. I highly recommend using Caroline and her agency for any of your insurance needs.

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I can say, it was really refreshing to work with Caroline Johnson. Sharp. Friendly. Knowledgeable. In this age of automation and telephoning into call centers scattered around the globe… It was just really comforting and refreshing to work with a REAL person. Top notch all the way.

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What a beautiful, sweet lady! I so appreciate Angela taking the time to meet with me today to discuss my husband and I starting a 401k and what I need to do for it. Her wisdom on investing is gentle, not pushy, and really encouraging! I’m so excited to have found an investor I feel immediate trust with and can continue working with as my husband and I age and need guidance while things in the market or personal lives change. Thanks, Angela!

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I can say, it was really refreshing to work with Caroline Johnson. Sharp. Friendly. Knowledgeable. In this age of automation and telephoning into call centers scattered around the globe… It was just really comforting and refreshing to work with a REAL person. Top notch all the way.

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We have been doing business with Angela and her staff for about 14 years. She and her staff are top quality, professional and sincere in their dealings with us. We have never gotten the feeling that they were just out to get our money by selling us what we did not need. Their great customer service really came to light recently and we thank Cassie and Angela for their diligence and patience. We will stay with them as long as they are in business.
Cassie, once again, has reinforced why we stay with Angela’s agency. We added another vehicle to our policy and it was very painless and easy. There were no surprises and we were ready to drive legally immediately. Thank you for playing such an important role in achieving our car goals!!

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I have been with the Angela Johnson Agency for several years. They have always responded promptly to provide quotes, cancel policies, or resolve issues with current policies. Claims have been processed quickly and satisfactorily and they offer a wide variety of products and services. The customer service is excellent.

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I have never received such excellent and professional yet personal service from an insurance company. In fact, their service ranks up there with some of the best service I’ve ever received. They know my husband and me by name and respond quickly to all our questions. They have a lovely friendly office, and we highly recommend them!

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Chelsea McGinty at the Angela Johnson Insurance office did an amazing job in coaching me through the process of finding the right insurance for my needs. She is very knowledgable, friendly and prompt in communication. Great customer service! Thanks Chelsea!!!!!!

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Always very personal and professional service. They have promptly and efficiently taken care of all of my needs and I highly recommend them!

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Great service. They can compete with the prices you’ll find but they back it up with personal service. Office staff is outstanding.

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Great rates and everyone in the office I talked with was very friendly and helpful at getting my new policies set up!

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I recently went thru a major transition of personal auto, umbrella and homeowners insurance from another agency. I found everyone at the Agency to be very professional, knowledgeable, helpful and very patient. I highly recommend their services.

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The entire team is outstanding. Without a doubt experienced and courteous professionals. Our home flooded during Harvey and both Angela and her husband came to our home to check on us and bring needed supplies. We could not imagine how they found time, but they did. A special thanks to Cassie. She has been my contact for quite some time. She is always such a pleasure to speak with. I have no doubt Angela Johnson knows what a rare gem she it. Thank you for the best insurance team ever!!!

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Great office staff. All very friendly and courteous. Very very knowledgeable and professional.

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I just want to let everyone know how incredible the team is. I have dealt with many agencies before but these people do not go the extra mile, they go the extra 100 miles!! we are so fortunate to have them as our insurance representatives because they truly have their customers best interest at heart whether we are at fault or not. They are all so kind, personable and caring and let’s face it when you need to deal with insurance issues that’s the kind of support you need. I really can’t say enough about how they have been there for us even at the expense of their own tragedies. During the Hurricane these ladies were working from their cars and taking calls, I was so moved and impressed by that especially after hearing the horror stories in the office and their personal dealings with their insurance. May God Bless your business and families. Sincerely, thank you so much for all you do.

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Excellent customer service. Staff is super responsive to emails and calls.

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My experience was Perfect! They are geared to customer service, addressed All my concerns, even gave me ideas I didn’t consider! Only place I buy my home insurance from!!!
Thank you Macy Hubbard for your help!!! Great Team!!!

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If you are looking for a great agent in TX then look no further. They are not like the typical insurance agency. They have fun while providing exceptional service. I really enjoy all the events they do in the community!

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It has been a pleasure working with Ashley. I got a hold of them pretty late in the game and they were very helpful in getting my quotes and ultimately my coverage.

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